Frequently Asked Questions About Our Transportation Services
Have questions about our wheelchair-accessible transport services? Find answers to the most common queries below, or reach out to our support team for further assistance.
General Transportation Services FAQs
Below are answers to some frequently asked questions about our accessible transportation services.
Your can book a ride by calling our phone number or by using the online booking from on our website.
Yes, all of our vehicles are equipped with wheelchair lifts or ramps to accommodate passengers with mobility devices.
We provide accessible transportation in Orlando, including Kissimmee, Sanford, Winter Park, and surrounding areas.
Yes, our services are available seven days a week, including weekends and holidays.
We provide transportation throughout the Greater Orlando area, including to and from the airport, resorts, schools, cruise terminals, and medical facilities. For specific service areas.
Yes, same-day bookings are accepted based on availability. For guaranteed service, we recommend scheduling at least 24 hours in advance.
To cancel or modify a booking, contact us at least 12 hours before the scheduled pickup time. Cancellations made within this window may be subject to a fee.
Yes, we specialize in safe, reliable NEMT for patients attending routine appointments, therapy sessions, or hospital discharges.
Yes, all our drivers are trained in ADA compliance, passenger assistance, and defensive driving to ensure the safest and most respectful experience.
Yes, our friendly customer support team is available during business hours. Please visit our Contact page or call us at 888-355-3869 for assistance.
Reliable Rides When You Need Them
Whether you need a cruise transfer, a quick city ride, or safe medical transportation, we’ve got you covered. contact with confidence today!